ThryvPay Mobile Application Guide

Thryv • May 22, 2021

ThryvPay Mobile Application Guide

Let’s activate your ThryvPay Account starting with your business information

Business Information

Click the Account Setup banner or the continue button.


  • Start filling out your Business details by clicking Start.
  • Select your business type; Sole Propriator, LLC, Partnership, Corp, Non Profit or Government.


Now let’s search for your business using Google search…


  • Start typing in your business name or phone number.
  • Google will display all results related to that entry.
  • Select your correct location.
  • If you can’t find your business on Google, you may enter the information manually by clicking the Can’t find link on the bottom of the screen. 
Request a Number in Business Info
Request a Number in Business Info
  • Once you have selected your business, verify that all your information is correct.
  • Click confirm & continue.
  • Complete the additional questions about your business.
  • Enter your business’ Legal or Tax Entity name. This is the name you file your business taxes under. If your business is a Sole Prop this is your first and last name.
  • Enter the year your business started or opened.
  • Enter your business TaxID number. This is the number you use for filing taxes.  If your business is a sole prop, this is your Social Security Number.
  • Enter your average transaction amount, this is the average amount of all of your services/payments, if you occasionally have larger transactions, enter the larger amount.
  • Enter your Annual transaction volume assumption.
  • Click continue.
Request a Number in Business Info
Request a Number in Business Info
  • Choose your industry type – this is the industry associated to your banking category MCC code.
  • If you don’t see an exact match you can search additional industries by clicking the “can’t find” link at the bottom of the screen.
  • Start typing in your category name, if still not found you may be considered either professional or personal services.
Request a Number in Business Info
Request a Number in Business Info

Awesome, your business details are now complete.

Owner Details

  • Click on the Ownership details section.
  • You will need to complete all the questions to submit your application.
  • How many partners/owners own more than 25% of your business, click continue.
  • Business title.
  • Owner First and last name.
  • Owner Social Security Number.
  • Owner Date of Birth.
  • Owner Driver’s license # and State.
  • Ownership percent for that owner being listed.
  • Owner Email.
  • Owner Phone number.
  • Owner Address, city, state, and zip.
  • Click done!
Request a Number in Business Info
Request a Number in Business Info

Connect Bank Account Via Plaid

Lastly, let’s connect your bank account via Plaid. For more information on Plaid click here.


  • Click Connect Bank and then click Continue.
  • Search for your bank by name, and click on the correct one.
  • Log in using your bank log in username and password.
  • Select the business bank account you want to link to, click submit.
Request a Number in Business Info
Request a Number in Business Info
Request a Number in Business Info
Request a Number in Business Info

Finally, Complete the account set up and read and accept the ThryvPay Terms and Conditions.


  • You will be required to upload an image of your Driver’s License prior to completing your application.
Request a Number in Business Info
Request a Number in Business Info

Congratulations! You are now provisionally approved.

Ready to create a payment request? Check out this article to find out how, create a payment request.


What does provisionally approved mean?


  • Accounts may be provisionally approved based on the information provided in the application process.
  • Accounts that have been provisionally approved will be required to provide an image of a driver’s license, as well as an image of bank statement or other credit documentation prior to getting full approval.
  • During this initial period, transactions processed will experience a delay in depositing to your bank account. Instead of next day funding, funds will be sent to your bank 5 business days after the transaction clears. This is a standard process for all new merchants to a new payment processing service. It protects your business, and ThryvPay. 
  • ACH e-check payments will be restricted during this time but will be allowed after the provisional 5 business day funding delay.
  • For more details on provisional approval click here
  • Learn How to Process a Payment by clicking here

Didn’t get approved? Or have you been denied? You can contact ThryvPay@thryv.com to gather more detail regarding our decision. To see our restricted categories, click here. 

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